Managing human resource learning for innovation

Managing human resource learning for innovation develops a systemic understanding of building innovative capabilities by organizing learning and utilizing human resource knowledge in firms.

The Myths and Realities of Teamwork

The book focuses on the key milestones that mark a team’s journey to high performance, without being naïve to the challenges and the pitfalls; hence the title The Myths and Realities of Teamwork.

Building Bridges Across Cultural Differences

This book discusses differences in cultural values and norms. Why do we feel challenged when interacting with culturally different people, and how can we improve the outcomes of such interactions?

Recruitment and Selection

In this eBook, you’ll discover a wide range of skills and techniques that will help you master the selection process.

Staying Relevant in The Workplace

This eBook is written by the Global Chief Learning Officer at McKinsey & Co. In this book, he outlines 6 L&D practices for creating a continuous learning mindset in your company.


Originally, an icebreaker was used at the start of a training course to “break the ice” between people who were out of their normal workplace environment and perhaps feeling nervous and apprehensive.

Dealing with Conflict and Complaints

Not many people like to deal with conflict, do you? Perhaps it’s the difference of opinion or if someone is getting aggressive towards you, but it’s not a pleasant experience.

Human Resource Management

This book is an attempt to provide an insight into the various elements which constitute Human Resource Management.

Maximizing People Potential

Is working with, and through, people important to getting results? If so, the aptitudes and skills in this book should be of value to you.

Micro Talk: Five-Step Method to Goal Setting

Sharing knowledge and experience with the help of many high-profile entrepreneurs, these Expert Talks are designed to help those starting their own businesses.

Managing Diversity

This book provides an introduction to the theory and practice of managing diversity (and Equal Employment Opportunities or EEO).

Talent Management: A Focus on Excellence

Learn to integrate 21st Century Human Resources Management with Knowledge and Talent Management. This book covers the entire employee lifecycle, from attracting talent, to training and retaining them.

HR2025: Human Resource Management in the Future

In 2025 work as we know it will change EVEN MORE than it has in the previous 12 years. Those responsible for people powered performance in working life are Human Resource (HR) professionals.

Human Resources: A Practical Guide

Full of pragmatic advice and straightforward recommendations derived from their own careers, this book is a guide to doing good people stuff.

Embracing a Culture Driven By Feedback

We will uncover the What, the Why, & the How to embrace a culture driven by feedback. Practical application exercises are provided to build your muscle, as you embark on your cultural transformation.

Training and Development

This book highlights the need for training and development of employees at all levels in various types of organizations, and also suggests methods for doing so.

How to Deal with your Manager

This book is an attempt to give an insight into the behaviour of managers, and provides guidelines how to understand the role of your manager so that you may deal with him/her to your advantage.

Administration Skills

Effective modern administration requires the development of multiple skills which should enable an administrator to lead a high-performance team.

Quantum of Ethics

This book is focused mainly on the basic principles of communication within society. The concept of the “quantum of ethics” assumes that the key characteristic of society is communication.

Conflict Management and Cultural Diversity

How can mediation help in intercultural conflicts? This book proves mediation to be a powerful tool to assist us in overcoming differences more effectively.

The 4th Industrial Revolution & the Future of Jobs

Disruptive technologies have a huge impact on the future of work. Many jobs will become automated and a lot of new and very different jobs will be created. Are you ready for a new job or career?

Applied Research in HRM

'Applied Research in HRM' guides HRM students them into effective qualitative research covering research objective, literature review, questionnaire design and presentation of findings.

Office politics

For everyone working in an organisation this title offers valuable guidance to help you navigate successfully towards your objectives.

Training Skills

Training skills are essential in the modern business organisation. Instead of seeing training as a reward or punishment, today’s savvy businesses know that training is an absolutely vital function.

The Secret to Employee Motivation using HRM Ratios

If you’re wondering why the variety of motivation theories available can’t solve industrial disputes, learn how human happiness can be measured, manipulated and adapted to every situation.

Resilience in the Workplace

The workplace is characterized by change, deadlines and stress. Successful employees develop a set of resilience strategies and skills designed to help them bounce back, grow, and thrive.

High Impact Strategic HR

HR departments are being asked to "be more strategic" and help contribute to the bottom-line more than ever before. What does "being strategic" mean?

Numerical Analysis in HRM

‘Numerical Analysis in HRM’ guides HRM students into effective quantitative research. This book describes how to tackle concepts like hypothesis testing, t-and z-tests, chi-square and ANOVA tests.

What do HR People do?

Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.

Counselling Skills

This eBook introduces you to the “counselling approach”, which is a managerial way of counselling staff.

Micro Talk: Conflict Resolution

Faced with a conflict situation there are five ways to deal with it. Using the Thomas-Kilmann model learn what they are and how productive each one is.

Meetings, Selection & Appraisal Interviews

Managers spend a good deal of time organizing meetings. They need to acquire effective meeting skills. A selection interview assesses a candidate’s suitability for a particular job.

Introducing: The Business of Inclusion

This book presents a radical and timely challenge to business leaders and HR Professionals who are focussed on the equality and diversity agenda.

The Essential Guide to Candidate Experience

Candidate experience is the journey from job application to employment. This guide will help HR professionals, recruitment practitioners to understand, create and measure great candidate experience.

Expert Talk: Working With Difficult People

Working with difficult people is understanding who they are. According to Dr. Amy Cooper Hakim - Consultant and Speaker, the key is to understand what makes difficult people react in a certain way.

Bridge the Gen-Y Gap

Bridge the Gen-Y Gap provides context, understanding and tips on how to work with Generation-Y. Leaders can benefit from the unique talents of this generations once they have better understanding.

Employee engagement

Employee engagement is changing from a survey based one size fits all into part of strategy and organisational development and is becoming a critical success factor in employee/organisational success.

Corporate Wellness

This tool kit contains a methodology and questionnaires to support you in improving your workplace wellness.

Employee Engagement and Performance Management

Engagement drives improvement and innovation, yet only 20% of the global workforce has it. To sustain engagement, this book offers the reader the concepts of ICE time and Co-created Vision.

Handling Employee Complaints and Grievances

This book represents a comprehensive introduction to all aspects of handling employee grievances/complaints and is written to assist operational managers in handling, managing and responding to them.

Expert Talk: Avoiding Burnout

Davida Ginter supports people in preventing burnout. Her mantra is based on Jane Goodall: Everyday we make a difference and it is up to us, what kind of difference we want to make.

Running Effective Appraisals

The appraisal process, if conducted correctly, can have a really positive impact on the performance and ongoing development of your staff.

Micro Talk: Dealing with “No”

Saying no is never easy. This episode looks at three techniques to use when no is the answer, without causing offense or risking upsetting morale.

Expert Talk: Adapting to Tech Changes

There are two things you can count on: technology will change, and technology will break. Learn about adapting with technology, so when something breaks, you will always have options.

Recruitment and Selection in the Digital Age

Receive automatically ranked applications. See applicant’s individual personality profile as an integrated part of the initial application. Improves quality. Saves significant efforts, time and money.

M&A Due Diligence

The effectiveness of the HR function is put at test in times of transformation, and mostly during mergers and acquisitions. This is a step-by-step guide to make the HR due diligence process simple.

What Kind of World Do We Want?

HR2025: What Kind of World do we Want? challenges current orthodoxies about the role of HR. It argues that in order to make the world a better place collectively we must find the will to make it so.

Transforming People Management

In the past 30 years, all major business functions apart from HR have been transformed by the introduction of new processes and systems.

How To Sack Employees

If you manage employees, from time to time discipline and dismissal will be an inevitable part of your work.

What is an Employee Handbook?

A well-crafted employee handbook is a great asset for an organisation. Use our practical guide to develop, communicate and manage one that is right for you.

Back Off!

Learn proven strategies on how to tackle workplace bullying and harassment. Discover why it thrives and the various types of overt and covert behaviours.

Micro Talk: Dealing with Objections

You know objections are coming! So by frontloading them into your interactions you can cover them off up-stream and be in control of things. Learn exactly how.

Trauma Strikes When it Likes!

Any employee who has been involved in a traumatic incident may experience post-trauma stress. Find out what an organisation needs to do for the wellbeing of their staff in the aftermath of a crisis.

Expert Talk: People Management

Nathaniel interviews amazing experts. People who have started, built and been part of some of the largest brands in the world and made a huge impact.

Critical Touch Points of Recruitment

This book will help guide you through the hiring process, as well as provide you with tools, samples and more to help you make effective hiring decisions.

Expert Talk: Story Telling & EQ

Nathaniel interviews amazing experts. People who have started, built and been part of some of the largest brands in the world and made a huge impact.

Expert Talk: HR & Leadership with Erika Enberg

Erika Enberg, VP of Talent at ridesharing software door2door, shares her perspective on what makes a leader, helping your team take care of themselves, and being a leader in a new culture or company.

Micro Talk: Managing Remote Staff

Managing staff who are working from home can be both a challenge and an opportunity. Learn how you can manage efficiently as possible.

How to Employ Your First Employee

The real success of hiring your first employee lies in following the correct procedures, adhering to the requirements of legislation and taking action at an early stage.

Expert Talk: Employee & Customer Experience

Joining Chris on this episode is Annette Franz who has over 27 years in the ‘Customer Experience’ space. She is the Founder and CEO of CX Journey, Inc.

Expert Talk: Honing your Interview Skills

Nathaniel interviews amazing experts. People who have started, built and been part of some of the largest brands in the world and made a huge impact.

Expert Talk: How to Collaborate with Inspiration

Author, coach, consultant and community organiser Nick Williams helps leaders to find The Work We Were Born To Do. Increasingly, he sees himself as a collaborator... with inspiration.

Expert Talk: Gender Gap & Inclusion

Nathaniel interviews amazing experts. People who have started, built and been part of some of the largest brands in the world and made a huge impact.

Expert Talk: Talent Acquisition & Culture

Joining Chris on this episode is Millenial Thought Leader, Stephanie Navasu. Stephanie works for Bay Cities in L.A. as a People and Culture Manager.

Expert Talk: HR and Change

Chris has an engaging conversation with HR Director of Charter Communications, Milton Green. Milton comes to our show with over 25 years of HR expertise.

In Focus: Employer Branding at Albert Heijn

René Herremans is the Director of Employer Branding for Albert Heijn, the #1 retailer in the Netherlands. He discusses how companies can bridge the gap between Marketing and Employer Branding?

Expert Talk: Leadership and HR

Chris’ guest is CHRO Janelle Mitchell who is a Strategic Partner and focus’ on Consulting. Tune in to the conversation about Leadership & HR.

Expert Talk: Organisation Recruitment

Nathaniel interviews amazing experts. People who have started, built and been part of some of the largest brands in the world and made a huge impact.

Conquering UK Employment Law – Termination

This informative, easy to follow book, written for managers in small to medium firms, is packed with helpful advice and tips on both the law and the practical side of termination of employment.

Expert Talk: Collaborative Hypnotic Relationships

Hypnotherapist and hypnosis trainer Adam Eason talks about the unique kind of collaboration involved in hypnosis. Turns out, it’s not about the hypnotist telling their client what to do!

Expert Talk: Business Etiquette

Nathaniel interviews amazing experts. People who have started, built and been part of some of the largest brands in the world and made a huge impact.

Micro Talk: Workplace Bullying

The bully aims to assault the dignity, competence and self-worth of the target to derive personal gains, often leaving the target feeling responsible, guilty, isolated and confused.

Expert Talk: Working with Humans

For Heidger, success is all about aligning one’s values with what one is doing, e.g. loving what you do. His daily practises include meditation but also journaling.

Expert Talk: Choosing the Right Recruiter

Chris’ guest, Kathy Hammond is the CEO of SalesFit Staffing Solutions. The conversation focus’ on the importance of finding the right recruiter.

Es geht weiter: Zurück am Arbeitsplatz

Dieser Expert Talk zeigt Ihnen, wie Sie emotional kompetent mit den Sorgen, Ängsten und Wut Ihrer Mitarbeiter umgehen, wenn sie aus dem Homeoffice zurück an den Arbeitsplatz kommen.

In Focus: Recruitment for the British Army

Cath Possamai is the CEO of Recruiting Group at the British Army, one of Recruiter Magazine’s most influential resourcing leaders and in the Timewise Power 50 for her innovative working practices.