Two prominent L&D leaders at McKinsey & Co. discuss many of the challenges the COVID-19 pandemic has had on corporate learning & development and how successful companies and leaders are reacting.
Sharing knowledge and experience with the help of many high-profile entrepreneurs, these Expert Talks are designed to help those starting their own businesses.
The book explains the complex world of brands, from the parameters of identity, notoriety and reputation, as essential elements for the development of sales and customer loyalty.
This book represents a comprehensive introduction to all aspects of handling employee grievances/complaints and is written to assist operational managers in handling, managing and responding to them.
Learn all about the concept of culture, different types of biases within the context of managing differences and how to use this knowledge to manage conflicts based on cultural diversity.
This book will introduce you to various aspects of hotel management, while providing you with the knowledge and skills needed to find a top position, developing your confidence and management skills.
Getting down to some tools and practical ideas, this second of five episodes explores the first of a three-step strategy for confronting organisational politics.
Corporate Social Responsibility has the word “social” at its heart. What does that mean? Social relates to society. That is obvious. So why is CSR an issue?
Bringing the series to a close we take a more strategic look at minimising politics over the long term and we get a curious, free offer.
Cricket and rugby coach Peter Wright digs deep into the collaboration between players. He explains that it’s not just about the ball - it’s about how the players relate to each other.